Agreement to Terms
By accessing or using the website www.realrealmllc.com and placing orders with Real Realm LLC, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site or services. These Terms apply to all visitors, customers, and wholesale account holders.
Company Information
Real Realm LLC is a legally registered limited liability company in the State of Florida, United States. Our registered address is 7901 4TH ST N STE 21899, St. Petersburg, FL 33702.
Products and Availability
All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice. Product images are for illustrative purposes and may differ slightly from the actual product. We make every effort to display product colours and details accurately, but we cannot guarantee your monitor will display colours exactly as they appear.
Pricing
All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to correct any pricing errors. If a pricing error is discovered after your order is placed, we will contact you before processing your order. Sales tax will be applied where required by law.
Orders and Payment
By placing an order, you represent that you are at least 18 years of age and that the information you provide is accurate and complete. We accept payment via major credit/debit cards and other payment methods as listed at checkout. All payments are processed securely. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud.
Shipping and Delivery
Orders are fulfilled from our Florida and Texas warehouses and shipped within 5-7 business days of payment confirmation. Delivery timelines vary by carrier and destination. We are not responsible for delays caused by shipping carriers, weather, or circumstances beyond our control. Risk of loss and title for products passes to you upon delivery to the shipping carrier. Please see our Shipping Policy for full details.
Returns and Refunds
We offer a 30-day return policy on eligible items. Products must be unused, in original condition, and in original packaging. Certain items, such as perishable goods, opened health/personal care items, and downloadable products, are non-returnable. Refunds are issued to the original payment method within 7-10 business days of receiving and inspecting the returned item. Please see our full Refund and Returns Policy for complete details.
Wholesale Accounts
Wholesale accounts are available to approved business buyers. By applying for a wholesale account, you represent that you are a legitimate business entity with a valid resale certificate or business license. Wholesale pricing and terms are provided upon account approval. Real Realm LLC reserves the right to revoke wholesale account status at any time.
Intellectual Property
All content on this website, including logos, text, images, graphics, and product descriptions, is the property of Real Realm LLC or our respective suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Real Realm LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount you paid for the specific product(s) in question.
Governing Law
These Terms and Conditions are governed by the laws of the State of Florida, United States, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of St. Petersburg, Florida.
Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.
Contact Us
For questions regarding these Terms and Conditions:
Email: info@realrealmllc.com
Phone: +1 (305) 963-5469
Address: 7901 4TH ST N STE 21899, St. Petersburg, FL 33702